Just a few months ago a referring veterinarian called me on
an aggression case that involved an elderly couple - the wife was 78 and the
husband was 82 years old - and a young, very energetic two year old Springer
spaniel neutered dog that their daughter had given them to keep them company in
their country home.
My friend, a veterinarian who is well versed on behavioral
issues, explained on the phone that this was a high-risk dominance aggression
problem, the dog was not really that aggressive, she explained but the husband
was on blood thinning medication and could not afford to continue being wounded
from a bite or a scratch. On the other hand, the wife was arthritic and
fragile, her ankles and knees were very weak and the dog could knock her down
plus the fact that they lived relatively far from the nearest hospital made
this a very serious situation indeed.
Regardless of
how bad the dog was, the mold had been cast and according to their physician,
he had to go. The veterinarian painfully wanted my involvement just to exhaust
all possibilities before euthanizing the animal. I understood and of course,
said that I would see them and called them. After a lengthy and emotionally
charged conversation with both owners on the phone, it became very clear to me
that in spite of the problem, they loved their dog very much and that the
welfare of the animal was their foremost concern, they would consider giving
him up but not euthanize him. After all, they raised him from a tiny pup and
were not blind to their health issues and their doctor’s concerns. Their
physician even went as far as contacting the veterinarian, urging her to
convince them to relinquish the animal and she in turn called me to help accomplish
this task. Yikes! Who is going to take an aggressive dog? How am I going to
convince them to let go of this dog that has tremendous significance in their
lives? It was a tough situation all around. But nevertheless, we set up an
appointment and see what happens.
When I arrived at the client’s home with my normal already
conditioned “jitters” that I get when visiting cases involving aggression, I
was pleasantly surprised to be exuberantly greeted at the door by a very pretty
Springer spaniel. The dog looked like a large pup of about 35 pounds; I could
not help but want to touch him, he was definitely a cuddling object. The dog’s
name was Coco and he wiggled his way into my arms. He had huge expressive eyes
and his head and ears were disproportionately larger than his body, a stimulus
configuration that made him look like a baby animal. Ethological research
indicates that baby or infant features in young animals act as releasing
stimuli or triggers that elicit parental or caring behavior and that is what
happened to me. Coco’s behavior also matched his looks: he whined and wiggled,
smiling all the time in his exuberance while I petted him, he could not get
enough of me and would run back and forth between his owners and myself in pure
delight.
While this was going on, I was observing the owners as well
and their kind old faces radiated with love and pride in this most beautiful
animal and his antics. Remember that I was there to get the dog out of the
house for good, so I put on my professional hat and went to work. The initial
interview and observations revealed that Coco was not only a very excitable dog
but he also had very little education: he would not listen to basic commands
unless they had a treat in hand that he had to see before responding; he would
also steal stuff from the counters and table tops and the owners had great
difficulty chasing him down. If they managed to corner and catch him, he would
show his teeth and if they reached for the item, he would snap at them which
made them let go and Coco would run off happily with the item and therefore his
threats were reinforced: learned dominance/possessive aggression.
Furthermore, if they wanted to, say, groom him and tried to
control him and he did not want to be restricted, he would also snap at their
hands and arms in protest, not hard, but hard enough to risk a cut or bruise -
the risk that we could not take! These, in a nutshell were the unacceptable
things about Coco. Lucky for us, his aggressive behavior was not a well-established
pattern where a dominant-aggressive dog bites down hard on the owner and truly
attempts to do serious damage. Coco’s aggression was relatively mild but bad
enough in this case where it was not affordable. He was also very attached,
playful and loving: he kept them active and engaged in care-giving behavior. So
what could we do?
Under normal circumstances and by following prescribed
procedures, these cases are fixable but it takes energy, some minor risks and
agility on the part of the owners- abilities that my clients did not have and
therefore, not applicable. Simple adoption was also questionable since
behavioral intervention and therapy require a great deal of dedication,
attachment and love for the animal and new owners, no matter how caring, are
not likely to be sufficiently motivated to save the animal who also does not
have enough attachment to them to compensate against the often stressful and
unpleasant temporary procedures required by the therapy.
So I presented the couple with this dilemma and as could be
predicted, they adamantly rejected euthanasia just like they did with the
veterinarian and their physician. They also understood that adoption was only
going to prolong the suffering. I could not blame them, as they did not have to
explain to me, their nonverbal message was loud and clear: Coco was integral to
their lives, he kept them going from day to day, they both said to me that they
could not imagine not having Coco around, let alone put him to sleep because of
their own disabilities. I understood their conundrum perfectly well and did not
like it. So what to do? I could not take the dog, fix it and then hand it back:
therapy just does not work that way, I could teach the dog not to bite me since
dominance aggression is relative to the nature of a relationship but I could
not transfer my relationship with the dog to the owners, their relationship has
to shift in vivo.
So, toward the end of my visit I was feeling pretty helpless
but also realized that I had to make things work for them and Coco, which meant
to go somewhere, think deeply of what I know (and don’t know), contemplate my
navel, talk to colleagues, friends, gurunoids, angels, other psychologists, old
professors and on and on… I had to come up with answers that would fit the
situation. I had to engineer a very passive approach with zero-risk procedures,
quite a set of requirements to be sure.
After a few days of dissecting things out in my head, the
answers began to trickle in slowly but surely: first of all, since the dog was
very energetic and we needed him to slow down a bit in the house and be
somewhat tired, we hired a neighbor kid to take Coco out after school for long
walks in the woods on a 30 ft. check-cord. We also fed him immediately after
coming back tired and hungry, and here, since he was most motivated to get fed,
we taught Coco to respond to various commands using both verbal and visual
signals, in particular “lay down” and “roll over” - the most submissive
positions I can think of for a dog to do. I also taught the owners to pay
attention to his facial expressions and reward (reinforce) him with their own
smiles, baby talk and petting for those expressions associated with submission
like ears down and relaxed, tail relaxed, slack jaw, soft eyes and so on. By
combining Ethology, which uses muscle contractions as the basic data to
indicate internal emotional states and modern behavioristic psychology, which
reinforces goal oriented behaviors, we were teaching the dog to give us
submissive signals and therefore change his perspective. Also, in order to
maintain control of Coco’s resources and be responsive to us, we only gave him
15 minutes to eat. These passive procedures are very helpful in producing
dependency and prosocial submission, the logic being that if the animal is
aware of its dependency and has to work for his resources and pay attention, it
develops a submissive attitude, which counters the possessive tendencies of
dominant animals.
Following the feeding, Coco was again taken out by both
owners on a long leash to eliminate and was brought back to be placed in the
laundry room with a comfortable bed for at least an hour, just to let him relax
and be confined rather than running around the house terrorizing them. As in
humans, these relaxation periods induce calmness in the animal as long as they
are not too long and we took advantage of it by training and socializing
quietly right after the animal was let out. Here, I had the owners wear leather
gloves and long sleeve shirts, and they were to play-train him with balls, toys
and petting - good exercise for them. If Coco jumped on their arms and hands,
the gloves and long sleeves would protect them from injury. We also added a
short check-cord at this time so that they could handle him without struggling
to reach for the collar while the dog was moving around. This not only gave
them control over the dog during times of excitement and emotional arousal but
it diminished the chances of them getting hurt; this also taught Coco that they
had the power to restrict him as well. Most importantly, aggressive bites in dominance
issues as well as in cases of panic-triggered aggression are most often
elicited when we reach for the collar and the hand is very close to the head.
If the hand stays at a safe distance, which is attainable with the short
check-cord, the bite is avoided altogether and one gains control.
If they saw that the dog was getting uptight, they were
instructed to put Coco back in the laundry room for a time-out using the
check-cord to guide him without need for touching or reaching for him and
therefore avoiding aggression. So this procedure circumvented the bite and yet
gave us control over the animal.
Eventually, the biting disappeared since the intention to
bite was not reinforced by the person fearing and moving away or letting go of
the animal or by going in the opposite direction with threats or striking the
dog.
Another situation that reinforced the possessive and
dominance behavior was when the owners unsuccessfully tried to take small items
that he stole from counters and tabletops. So we set Coco up on a
self-inflicting punishment program where we put specific items that he liked to
steal in the past on tabletops with a small mousetrap underneath. When Coco
reached, the trap went off and scared the hell out of him. This was very
effective because Coco tried it only twice in different places and both times
the trap went off (a stroke of luck). He has not tried to reach for things on
tables since the second incident: talking about one-trial learning!
I now check with them every few weeks and I am happy to
report that there have been no instances of aggression since we started. Coco
quit jumping on them, has not stolen things and only play-bites, which is
allowed during play when initiated by the owners wearing gloves and long
sleeves. The gloves, in fact, have become cues for this kind of play and
roughhousing - all necessary behaviors for the dog’s mental stability - and
there has been no defense of food.
So what was wrong with this dog? Nothing really. Simply, he
never learned to be anything other than an unruly pup with no contingencies and
by biting at them and taking things from the counters he got their attention
and was in fact, in control. Now
Coco is still getting the attention he wants and more since the conflict and
fear that was generated by anti-social encounters has been eliminated, our
approach has infused a good sense of harmony into their relationship serving as
fertile ground for developing an even stronger bond.
Cases like this bring home the fact that the real issue and
the focus of therapy is always about the interaction between the players, human
and animal. The behaviors of all animals have a range with some being typically
more fearful, more aggressive, more reclusive, or more intense than the norm
and so it takes unusual ameliorative behaviors on the part of the human to get
them within the normal range. In Coco’s case, the dog was within this normal
range, it was the people whose behavior was dysfunctional, so just by undoing
the “harm” their dysfunction produced and getting them to be functional solved
the problem.
Like any human being engaged in work that involves problem
solving, I have days when nothing goes right. I feel deflated and question my
ability, my knowledge, even my worth and usefulness. Then I reflect on events
like Coco’s case: we started with an unhappy dog whose days were numbered, an
unhappy veterinarian feeling helpless to aid her clients and a very sad older
couple facing the reality of having to give up a pet that they truly loved
because of problems no one could solve. In the end, my efforts brought harmony
to everyone; I not only used my knowledge, my “science” as it were, but I connected
with others in a very deep emotional sense as well. Thinking about this, my
perception and feelings shift, the emotional gloom lifts and I get a deep sense
of understanding that none of us is infallible and this brings me closer not
only to my fellow humans, but to all beings. So I am grateful to Coco and his people for giving me this opportunity to grow.